Southwestern Pneumatic, Inc. recognizes that the growth of online services, including Internet services, has created additional privacy concerns. Online privacy concerns focus primarily on the protection of "customer identifiable" information which an individual or other customer reasonably expects to be kept private. As the term suggests, "customer identifiable" information is information that, when associated with an individual identifies that individual, for example, a customer's name, address, telephone number, and e-mail address. Some Internet users may also wish to know who can learn about what they do on the Internet, even when that online behavior is not directly linked to any information that identifies an individual. For example, advertisers may observe whether visitors to a Web site see or respond to online advertising without knowing who those visitors are. It is common practice and often a necessity for companies, governments, or other organizations to collect customer identifiable information in order to conduct business and offer services. For example, a telecommunications provider may collect customer identifiable information, such as name, address, telephone number, and a variety of other information in the course of billing and providing telephone service to a customer. Some activities on the Internet follow very familiar patterns. Consumers signing up for an Internet access service, for example, are usually asked to provide name, address, telephone number and credit card and other information that is typical when the consumer orders a product or service. Similarly, business Web sites may ask visitors to supply information about themselves, particularly when information, services or merchandise are requested, but often simply to be able to better target the company's services to the customer's interests and requirements. Southwestern Pneumatic, Inc. has put in place the following Online Privacy Policy.

Collection and Use: Southwestern Pneumatic, Inc. will collect and use customer identifiable information for billing purposes, to provide service, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. When you access the Internet, the computers that host Web sites you visit (Web servers) automatically receive some anonymous information. This "usage data" may include a record of which pages a Web browser has visited. Southwestern Pneumatic, Inc. servers receive usage data when customers visit Southwestern Pneumatic, Inc. Web sites. Southwestern Pneumatic, Inc. will not use information about your activities on the Internet together with any information that identifies you without your consent. Southwestern Pneumatic, Inc. may use various kinds of software devices to collect information about Internet use. Small files called "cookies" may be attached to your Web browser. These files identify your browser and save information such as passwords so that Web sites can recognize you. You can set your browser to disable cookies..
In addition, on some Web sites, Southwestern Pneumatic, Inc. may use small bits of code called "one-pixel gifs," or "clear gifs" embedded in some Web pages, to make cookies more effective. Southwestern Pneumatic, Inc. will not associate the information these software devices collect with your name or email address.

Disclosure: Southwestern Pneumatic, Inc. will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of an Southwestern Pneumatic, Inc. online service -- including customer names and addresses -- without the consent of the customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others). When Southwestern Pneumatic, Inc. uses other agents, contractors or companies to perform services on its behalf, Southwestern Pneumatic, Inc. will ensure that the company protects your customer identifiable information consistent with this Policy. If Southwestern Pneumatic, Inc. includes your name and any other customer identifiable information in a directory that Southwestern Pneumatic, Inc. creates from information we receive as an online service provider, the company will give you the opportunity to have your information excluded from that directory. Business directories that Southwestern Pneumatic, Inc. creates may, however, contain information obtained from other sources.

E-mail Contents: The company will not read or disclose to third parties private e-mail communications that are transmitted using Southwestern Pneumatic, Inc. services except as required to operate the service or as otherwise authorized by law.

Changes in Practices: Southwestern Pneumatic, Inc. will keep this Policy current. The company will inform you of any changes that we make.

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